If you’re seeking a meaningful career where you can positively impact your local community, consider joining our team at NWRRC. Our nonprofit organization is dedicated to supporting individuals as they transition from various aspects of the Criminal Justice system back into their communities and families. Through our programs and services, we’re committed to helping our residents succeed while also ensuring public safety.

At NWRRC, we believe that everyone deserves a second chance and we’re proud to be a part of the solution. Our mission is to support, educate, and encourage our residents, while they do the work necessary toward successful transition from the criminal justice system back into their communities with improved life skills. We are committed to assuring effective supervision, providing structure, expecting accountability, and as a result protecting the community. We focus on constant supervision, structured accountability, and community protection, allowing our residents to thrive and become productive members of society.

We are seeking passionate, dedicated, and skilled individuals to join our team. As an NWRRC team member, you’ll have the opportunity to make a difference in the lives of those we serve.

If you’re committed to making a positive impact in your community and share our values and mission, we encourage you to explore the career opportunities available at NWRRC. Our website features a list of open positions that we update regularly.

Here are just a few of the many perks of working with us:

Health and wellness: We believe that healthy employees are happy employees, which is why we offer 100% premium coverage for medical, dental, and vision insurance for all staff members. We provide 50% premium coverage for your spouse/domestic partner and children. We also provide fitness incentives to keep our team members feeling great both inside and outside of the workplace.

Retirement planning: Planning for the future has never been easier with our employer-funded SEP-IRA retirement plan. After just one year of employment, staff members are eligible for a generous 7% employer contribution to their retirement account, paid out quarterly.

Time off: We offer generous PTO, vacation, and sick time allowances for all full-time staff members. Staff receives 6 to 12 days of PTO depending on department, as well as accrue up to 12 days of additional vacation and 12 days of sick time annually, to start.

Education assistance: We value our employees’ professional development and encourage our staff to pursue higher education. Through our tuition assistance program, eligible employees can receive up to 50% coverage for tuition and course fees.

Free meal: Our Food Services team prepares delicious meals daily and staff working during meal service can enjoy their food for free.

For inquiries or to apply for an open position, contact Jessica Dietz, Human Resources Manager, at jessicad@nw-rrc.org.

Downloadable Application Documents:

NWRRC provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Resident Support Specialist
Department: Aid and Assist
Full Time
Portland, Oregon, United States - 97218

The Northwest Regional Re-Entry Center NWRRC is a private non-profit organization that has been open since 1964. We operate a 150 bed residential facility and provide services to justice-involved adults, in a residential setting. One of the programs in our center is the Aid and Assist / Community Restoration program. This program provides restoration services for defendants in criminal cases with mental health disorders who have been deemed by the court "unfit to proceed" in their defense. The purpose is to develop additional housing and services for restoration to provide a "step down" option for individuals who no longer require hospital level of care and as an alternate to initial placement for individuals needing competency restoration services. The population served under this program includes adults who have serious mental illness SMI, and common psychiatric conditions may include schizophrenia, bi-polar disorder, major depression and psychotic disorders not otherwise specified NOS. Individuals may also have a high prevalence of co-occurring substance use disorders.

We are hiring for a Resident Support Specialist and are looking for someone with a passion for this field of work and mental health. As an overview, this role provides support to our resident population in this program and also plans, designs, and carries out engaging activities, programs, events and life skills. Support may include rule teaching and compliance and encouraging activities of daily living, as well as positive and pro-social behaviors.

Sample of duties:

  • Motive, encourage and build rapport with residents with severe and persistent mental illnesses.
  • Provide one-on-one support to assist residents in complying with community treatment orders, facility rules and procedures, and with adhering to their schedules.
  • Provide legal skills training to residents.
  • Collaborate with referring Oregon counties and courts.
  • Creativity to develop and host engaging groups and activities.
  • Verbally de-escalate residents when they are upset or struggling.
  • Work as a team with the Aid and Assist Case Managers and Program Manager.

Schedule: Our facility operates 24 hours a day, 365 days a year. The Resident Support Specialist position is shift work and the shifts cover all 24 hours in a day, 7 days a week. Our schedules are designed to be consistent and may occasionally require overtime. Schedules are five 8-hour shifts, 40 hours a week.

Compensation: Here is our compensation structure:

  • Resident Support Specialist I entry-level in this field of work: $25.86 hourly.
  • Resident Support Specialist II experienced in this field of work, at least 2 years: $27.61 hourly.

Benefits: Here is an overview of our benefits:

  • Time off: Staff receive 18 days of PTO and vacation annually that's 3.6 weeks!, half front-loaded and half accrued. Staff also accrue 12 days of sick time annually. We also provide paid time off for bereavement and jury duty.
  • Healthcare: We pay 100% of the medical, vision and dental premiums for our staff. That's a value of up to $673 monthly. Insurance begins the first of the month following date of hire.
  • Retirement: We have an employer-funded SEP-IRA retirement plan. You are eligible after 1 year and we will contribute 7% on a quarterly basis.
  • Tuition assistance: After 6 months, we will pay up to 50% of your tuition cost for a degree or certificate in a related field of study.
  • Fitness: We will pay you up to $50 monthly for exercising/going to the gym.
  • Free meal: If you work over meal service, you can eat for free here. The food is delicious!
  • Other perks and benefits.

Background check: All of our staff must pass our background investigation process. This positive requires a valid Driver's License and a driving record in good standing.

Thank you for your interest in joining our team!

NWRRC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.